What is the max height of your car washes?
The maximum height of our Tunnel Car Washes is 84" (7').
Are Tunnel Car Washes safe for convertibles?
Yes, please make sure the roof is properly latched.
Do you wash trucks?
Yes, however the height limit at Tunnel Car Wash locations is 84". Our Self-Serve Car Wash bays have taller heights. Please empty your bed before coming to get a wash.
*We cannot wash trucks with "dualies" at our Tunnel Car Wash locations, nor trucks/vans with ladder racks, nor trucks with external fuel tanks.
Can I wash my vehicle with roof mounted racks? Rear mounted racks?
In most cases, factory-installed, lower-profile roof racks are safe to take through a Tunnel Car Wash. Our staff will inspect your roof rack to make sure it is securely attached to your vehicle and has no protruding attachments.
Rear-mounted racks like bike racks need to be removed prior to getting into line at the car wash as the position and style of these racks have a greater likelihood of getting caught in the cloth, potentially causing damage to your vehicle, other vehicles, or the car wash equipment. We cannot wash vehicles with aftermarket ladder racks.
Please check with the site personnel prior to getting in line if you have questions about your rack in the event your rack does need to be removed for safety.
How do I get a receipt from a Self-Serve Car Wash?
Need a receipt for a credit card purchase at one of our Self-Serve Car Washes? Please visit goGreen Receipts at myCryptoPay.com. Please note it can take up to two hours for your receipt to post.
Why is there a $10 charge on my account after using your Self-Serve Car Wash?
If you have a $10 charge pending on your account after using one of our Self-Serve locations but you used less than $10 to wash your vehicle, it is an Authorization Charge from your financial institution, not us. It will revert to the correct amount before posting to your account.
If you have a $10 charge pending on your account in addition to the correct amount, it is, again, an Authorization Charge from your financial institution, not us. It will eventually clear your account without posting leaving only the correct amount posted.
If you have any questions about the pending Authorization Charge, please contact your financial institution.