Unlimited Wash Club FAQ

Is the membership per family or per car?

The Unlimited Wash Club membership is per car.  For example--if you wish to have two cars enrolled, you must purchase two memberships.

Can I use my membership at all of your locations?

You may redeem your Unlimited Wash Club membership at the locations that currently offer the program.  Not all locations currently have the program, but we are slowly rolling it out with the intent to eventually offer it at all tunnel locations.  Thank you for your patience as we expand the program.

This is a monthly membership.  Does that mean it will only be for one month?

The fact that the Unlimited Wash Club is a monthly membership means that it will be a recurring charge to your card, renewing on the monthly anniversary of your signup date.  If you wish to stop the monthly charges, please call 206.774.3737 or complete the Wash Club change form  to cancel your membership.

How do I change/cancel my membership?

If you wish to change or cancel your membership, complete the Wash Club change form and/or call the Wash Club line at 206.774.3737.  We are in the office Monday through Friday, 8AM-4PM.  Please have your tag number (the six-digit number found on the windshield sticker we gave you at signup) ready.  If we happen to not answer or it is after hours, PLEASE leave a message.  We will return your call as soon as possible.

I replaced my windshield.  How do I get another windshield sticker?

Go to any of the locations that currently offer the program and let them know that you replaced your windshield and need a new sticker.  They will submit that info to the us at the main office and we'll update your records.

I bought a new car.  How do I transfer my membership?

Go to any of the locations that currently offer the program and let them know that bought a new car and need a new sticker.  They will submit that info to the us at the main office and we'll update your records.

I need to update my credit card info.  What do I do?

If you have a new credit card, or if your card was stolen, or need to otherwise update your credit card info, please call 206.774.3737 to update your record.